All of our mattresses are designed to be used on a Paisi brand bedspring, platform or adjustable base.
Your mattress should be installed on a suitable bed frame with center support or retaining tab required for proper support. Rotate your mattress for even use 4 times a year. Don't let children jump on your mattress. Use of a waterproof mattress cover is highly recommended.
Our upholstery covers on our mattress and pillow are machine washable in cold water on a gentle cycle. Do not put in the dryer. Our covers may shrink with heat.
Yes, our Paisi memory foam mattress reduces and eliminates motion transfers. We move around 90 times a night unconsciously, it is very important that each movement is isolated so as not to interfere with your sleep or that of your partner.
According to studies, our physiognomy and body cells change or regenerate every 7 years. Our mattress is tested and designed to have optimum durability for a period of 10 years under normal qualified use.
The mattress cover is machine washable in cold water on a delicate cycle. Do not put in the dryer as it will remove the waterproofing.
The sheet set is machine washable in cold water and can be tumble-dried on medium heat.
Guarantee and trial period
10 minutes in the store is not enough. You have 100 nights from the receipt of your mattress to try it out. If the mattress does not meet your comfort needs, the mattress will be picked up and you will be reimbursed.
Depending on the product, we offer a warranty that extends over a period of 1 year (pillow, mattress cover, sheets, box spring) to 10 years (adjustable mattress and base). It covers all manufacturing defects and manufacturing materials (if they have been used under normal conditions and where certain conditions may apply) See warranty policy detail *
Delivery and returns
An email to track your order will be sent to you upon confirmation of your order. After that, allow 5 working days to receive your order. May vary depending on the territory and time of year such as public holidays.
The mattress will be picked up directly from your home at no charge. *Certain conditions apply.
Chat with us. A member of our team will be happy to answer your questions.